PupPod Mobile App

• Accessing the Fireworks Sound (beta)

  If you'd like to request access to our latest sound for your Rocker Toy - Fireworks - please follow the instructions below. Please keep in mind that this new feature is in beta & you may experience some software issues while using this sound. Please also send in feedback via email & by sh...

• Can I automatically start video when I start a new game?

  Follow the screenshots below.

• Can I capture and save video in the app?

  No, video recording is not available directly in the app. However, you can follow this guide to record your screen on iOS or this guide on your android device in order to create a screen recording of your device. This video will save locally to your device.

• Can I capture and save video in the app?

  No, video recording is not available directly in the app. However, an easy workaround is to do a screen recording of your mobile device while video is activated in the PupPod App. This will save the video to your local device for you to view later. iOS instructions Android instructions

• Can I create multiple dog profiles?

  Yes you can add multiple dogs to the PupPod app by following the screenshots below.

• Can multiple phones be used, for example in a family?

  Yes, but all phones must login with the same account. Phones can be a mix of Android and iOS. In this scenario, we recommend creating an account with a user name/password that can be shared with all family members. If a game is active, all phones will see the same active game session. Only one ac...

• How do I activate video while playing a game?

  Follow the screenshots below.

• How do I change the difficulty of the game or the time interval between sounds?

  Follow the screenshots below.

• How do I create an account?

  User name/password, FB, or Apple ID

• How do I send logs from my app?

  Getting copies of the PupPod Rocker App logs is very helpful for our team when troubleshooting issues, so we tried to make it easy to share with us! Its helpful to let us know a brief description of the issue you experienced & at roughly what time of day that issue occurred. You can share yo...

• I see two PupPod apps in the app store. Which one is correct?

  PupPod Rocker. Blue logo on white background. Open this page on your mobile device. The app with the white logo on blue background is for the first generation PupPod Wobbler and will NOT work with the PupPod Rocker. Look for the icon below.

• What are the operating system requirements

  iOS version 12.0 and newer. Android version 7.0 (API 24) and newer.

• Where can I download the app?

  Openthis page on your mobile device.

• Why don’t I see my Wifi network?

  The PupPod feeder only supports 2.4GHz networks, so if you are looking for a 5GHz network, it won’t show up in the list. If your 2.4GHz network is not visible, make sure the feeder is "in range" of your access point. Being "in range" can vary, but in general if other devices have strong signal st...