How do I update the Feeder’s software?

Follow the steps in screenshots below





Tips for smooth upgrade experience.

  1. Make sure your phone is in the Bluetooth range of the feeder.
  2. Do not navigate from the update screen on your phone during the update progress. If you switch to another app or turn off the main screen of your phone it can disconnect the Bluetooth connection.
  3. After the update is completed, wait until the Feeder light has turned back to solid green state before starting a new game.

What if my update fails?

  1. You can retry updating the feeder. 
    1. Close the app and reopen the app on your phone.
    2. Make sure the Feeder light is solid green before you start the update process.
    3. Now follow the instructions in the screenshot above.
  2. If retry does not work as well, send us logs from the app - How do I send logs from my app? - PupPod (reamaze.com

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